I placed the order, my money was taken, a delivery date and time received but a week later no delivery! On chasing DHL, I have been advised that it has been returned to the supplier. No one has the courtesy to inform me so I am in the dark as to what is going on.
One unhappy customer.
Beautiful product, true to photos and specs, great engraving work, prompt customer service. Thanks!
From start to finish, working with SCS was a seamless process. Frank and his team are very responsive and take such care in their final product. I had a few questions about my order and Frank was the utmost professional and friendly. I will without a doubt order from SCS again. This is a perfect gift for military promotions! Thank you Frank and team for your care and attention to detail! RLTW
Email response take a bit longer but ordering process is smooth, proper packing and delivery fast. It's a pity that there is deviation engraving artwork of company logo on the blade
Hello KC,
We're sorry about our enrgaving error. We did correct the situation and reshipped at no cost. We'll do better in the future!
The quality and craftsmanship of this saber are first rate. This was a gift for a special person on a special day. I greatly appreciated Frank's suggestions and the speed with which it was completed and shipped. Beautiful product, easy to use website and shipping, and great customer service make happy customers!
If you have a loved one that is difficult to buy for…..you have just found the perfect gift. I actually came across this item via a friend. He himself is that type (a person who has everything) and when I asked him what I could get my son he brought out his saber. I was amazed. I would have never thought of something like that. So I checked out Sonoma on the internet and studied their website. I was so impressed with the website that I called right away. I talked to Frank himself and he was more than helpful and answered all my questions. In a few days we made our choice and ordered a saber. It arrived in a timely manner and it was everything they said it would be. Sonoma's website doesn’t lie. The product was absolutely beautiful. We also opted for the acrylic stand. We had both the saber and the stand engraved and Sonoma was very helpful with this process. In my excitement I hurriedly assembled the stand to see how the saber looked on it. Absolutely beautiful. While taking it apart I accidentally broke a small piece off the stand. Oh no!!! This was on a Tuesday and the presentation was on Friday. I contacted Frank at Sonoma and to my surprise he said no problem. Amazingly he and his staff made us a new engraved stand and it showed up at my door Thursday evening. No questioned asked. I was thoroughly impressed.
Friday was a great day and at the dinner my son received his present and he couldn’t have been more surprised. It is now on display on his wine cabinet and it is absolutely impressive. And by the way, after a couple of tries it works as advertised. Fun.
I couldn’t recommend this product enough. It is beautiful and working with Sonoma was extremely easy and they were extremely helpful. Thanks again to Frank and all the people at Sonoma. You made a special occasion even more special.
I needed a special award for our customer facing team. Frank was very helpful and patient as we reviewed the different sabers and was quick to send mock ups of the engraved swords. We ended up with a beautiful product and it was a huge success at the recognition meeting
We have bought 3 Sabres so far and they are all excellent in the box however if you want to bring them anywhere, for us it is our boat, it is far easier to have a sheath to transport it in. The leather sheath is well made and can be put on your belt too if you like.
Wow - this sabre absolutely exceeded expectations and Frank was amazing to work with. I asked for proofs of the engraving, asked for a small revision after he showed multiple amazing options, and he was so quick with the reply. The product was shipped incredibly fast, and the packaging is elegant and perfect for gifting (no additional wrapping needed). This is such a unique and beautiful product; I would highly recommend it to anyone!
This gift was a Change of Command gift for out going Color Guard commander for a Patriotic Linage society. A retired US Navy Captain who once commanded the USS Constitution in Boston, MA. He had told me when he was married in Gibraltar during his Navy career that they opened the champagne bottles with swords. This gift totally caught him off guard and he was very impressed with.
I bought this saber and a case of sparkling wine (because I never sabered a champagne, I figured I'd mess it up the first few times). I posted the picture of the saber in the display case, with the white gloves for effect, on Facebook. Then, my once-a-year buddy, who happens to throw the "Key West Food and Wine Fest" (yearly, last week in January), saw it and said "Bring it!"
I said I was flying and I don't think the airlines would look kindly upon a saber! I said I'll pay for it, here is the site and you can even have it engraved. So he did. When I got there, I asked him if he got it and he said "Yes!" and without missing a beat, he said you need to saber a champagne, in front of the whole crowd. I am like, oh no, I didn't practice, this is gonna be embarrassing if I goof. Too bad I can't post pictures in the review!
Luckily, it went off without a hitch and it went perfectly! So 5 stars twice, one for mine (which still has not met the bottle), and one for "Key West Food and Wine Fest"!
I got this for our friends who are getting married with their last name and wedding date engraved on it. My order was processed so quickly and was shipped out the same day I ordered it- I was very surprised that it did. The Sabre itself is absolutely beautiful and I am so excited to give it to them. Would definitely get one for myself and my fiancé if we liked champagne more!!
Inspired to get a Sabre after our stay at the St Regis Goa resort. Beautiful and worked great for our New Year’s celebrations.
This is such a well made and Classic Sabre! Great weight but easy to handle. Beautiful engraving! Highly recommended!!
This Sabre is fantastically crafted and a conversation piece. Sabres you champagne effortlessly. Highly recommend.
We closed our Christmas gift opening with a surprise for my wife and what a surprise it was - she had previously done sabraging on a couple trips to Napa so I thought I’d give this to her. It was a total hit albeit our neighbors might have had some concerns with her wielding a sword opening champagne bottles!! The product is spectacular and everything went as smooth as the blade running dow the neck of the bottle
Thank you for making our 41st Christmas so special!
The sabre is balanced in the hand, carries that signature Laguiole look and is highly effective at opening champagne bottles. Beyond that, I had worked closely with both the Director of Customization and the owner of Sonoma Champagne Sabres to execute to perfection a specific engraving design. The end product looks and feels great and they were attentive and moved quickly to deliver on time. Thank you very much!
We customized one of these for our one of our clients with a logo. He was estatic. Great customer service and prompt delivery. Thank you!
I have purchased your saber last year for my best friends 50th birthday. When our best friends got married and had an epic light saber wedding dance, I just knew I had to buy one of your sabers for them as a gift. They LOVED it! Thank you so much for the memorable gift.
Really impressed by how quickly my Sabre was delivered, even though it was personalized. Blade got marred/chipped on the first use which was a little disappointing but otherwise great!
I purchased this with engraving as a gift for my fiance at our wedding. The engraving turned out great, and they were nice to provide me with proofs to make sure it was perfect. But I'm bummed because the saber I received actually has quite a few imperfections along the handle such as gapping where the wood and metal blade meet, and the blade not fitting flatly into the wood handle under the insect detail. Unfortunately I can't return because I got it engraved. I tried reaching out via email about this with no response. I recommend ordering yours without engraving in case you need to return for quality issues!
Hello, we appreciate your comments and understand your concern. We fully back all our products and services. This issue appears to be damage to the handle. Rarely does a blade disengraved from the handle. It may have beed 'rattled' in transport.
We will send you a replacement or refund your order. Our staff has been in touch and will continue to resolve this issue to your satisfaction. My apologies for this incident and the delay in resolving this matter.
Frank Morgan King.
Sonoma Sabers has quickly become one of our preferred vendors; their customer service is exceptional and the quality of their products is top notch.