Hello, we appreciate your comments and understand your concern. We fully back all our products and services. This issue appears to be damage to the handle. Rarely does a blade disengraved from the handle. It may have beed 'rattled' in transport.
We will send you a replacement or refund your order. Our staff has been in touch and will continue to resolve this issue to your satisfaction. My apologies for this incident and the delay in resolving this matter.
Frank Morgan King.