How do I return or exchange an item?
All "un-used and un-engraved" products can be returned within 30 days for a full refund. Any customized products cannot be returned with the exception of products having a manufactures defect, engraving error caused by Sonoma Champagne Sabres, an item damaged during shipping. Refunds & Exchanges will be issued/processed within 24 hours upon our receiving your returned item.
Start a Return
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot refund a personalized item unless we are at fault of mis-engraved text or poor quality marking.
