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I purchased this with engraving as a gift for my fiance at our wedding. The engraving turned out great, and they were nice to provide me with proofs to make sure it was perfect. But I'm bummed because the saber I received actually has quite a few imperfections along the handle such as gapping where the wood and metal blade meet, and the blade not fitting flatly into the wood handle under the insect detail. Unfortunately I can't return because I got it engraved. I tried reaching out via email about this with no response. I recommend ordering yours without engraving in case you need to return for quality issues!
Hello, we appreciate your comments and understand your concern. We fully back all our products and services. This issue appears to be damage to the handle. Rarely does a blade disengraved from the handle. It may have beed 'rattled' in transport.
We will send you a replacement or refund your order. Our staff has been in touch and will continue to resolve this issue to your satisfaction. My apologies for this incident and the delay in resolving this matter.
Frank Morgan King.
Sonoma Sabers has quickly become one of our preferred vendors; their customer service is exceptional and the quality of their products is top notch.
Best customer service ever! Make magic happen!
Better then I ever expected!!
The engraved Sabre was perfect. Groom loved it.
My wife was blown away when I gifted her this sabre from a centuries-old German manufacturer. The sword is beautiful quality, heavy weight. The white gloves Sonoma Sabres includes are a nice touch that will add elegance to the theatre of popping bubbly with a sword.